Delivery & Collection

Delivery TypeCostEstimated Delivery TimeTracking
International Standard (Royal Mail)From £3.40
Final shipping cost depends on parcel weight and size
5–7 working days
Delivery from the UK to Dubai, UAE

royalmail.com
Tracking may not be available on all Standard shipments
International Tracked (Royal Mail)From £10.70
Online starting price; final cost depends on parcel weight and size
5–7 working days
Fully tracked service to Dubai, UAE

royalmail.com
End-to-end tracking available
Express Delivery (DHL Express)From £42.95
Final shipping cost depends on parcel size, weight, and collection/drop-off option
From 2 working days
Fast express delivery from the UK to Dubai, UAE

dhl.com
Full tracking and delivery updates
Please note: delivery times are estimates and may vary due to customs clearance, local courier handling, public holidays, or destination conditions. Import duties and taxes may apply in the UAE.

Standard & Next Day Delivery

If you are not available at the time of delivery, the courier (Royal Mail or DHL) may attempt redelivery or contact you to arrange a suitable delivery time.

In some cases, the courier may leave the parcel in a secure location or with reception/security (if applicable), depending on local delivery policies in the UAE.

If delivery is unsuccessful, the courier will usually contact you via SMS, email, or phone to rearrange delivery or collection.

If the parcel cannot be delivered after multiple attempts or if no response is received, it may be returned to us. Additional shipping charges may apply for re-delivery.

Yes, we deliver across the entire United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

All orders are shipped from the United Kingdom using trusted carriers such as Royal Mail and DHL.

If you have any questions about delivery to your specific address, feel free to contact our support team.

Yes, we deliver to all locations within the United Arab Emirates. Orders are dispatched from the UK via Royal Mail and DHL.

Where is my order?

If your order has not arrived within 7 working days (standard delivery) or on the designated day (next day delivery), and we have not advised you of a delay to your order, please Contact us.
 

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